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Refund policy

How refunds are processed

Timing

Approved refunds are issued within three working days of us receiving the returned item.

Method

Money goes back to the original payment method. Your bank may take a further few days to show it.

Partial refunds

Where only part of an order is returned, we refund those lines plus any shipping charged solely for them.

Faulty goods

If an item arrived faulty we refund the item and the original delivery charge, and cover the cost of the return.

Repair

Certified workshop repairs with genuine parts.

Installation

Professional fitting for everything we sell.

Equipment Hire

Pro tools and diagnostics by the day.

Bagisto demo
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