Return policy

Thirty days to change your mind

The window

Return any unused item in its original packaging within thirty days of delivery for a full refund.

Open a return request from your account or contact support with the order number. We reply with instructions and a return address.

Items should come back in resalable condition. Faulty goods are exempt from this and are replaced or refunded in full.

Perishable goods, personalised items and opened hygiene products cannot be returned unless faulty.